1. Customers who purchased Galaxy Flip 8 - Fold 8 - Fold 8 Ultra are entitled to an unconditional exchange/return for any reason (even if there is no manufacturer malfunction in the device) during the offer period in Saudi Arabia according to the conditions below:

2. The unconditional exchange/return service applies to devices purchased during the period from 6 August 2026 to 20 August 2026.

3. The allowed exchange/return period is 14 days from the date of purchase, even if the purchase was made on the last day of the offer.

4. The device condition must be free of damage (scratches, dints, bends, signs of misuse).

5. Provides the product box and all accessories.

6. Return all free gifts, free of damage and misuse.

7. Must remove personal accounts from the customers’ devices.

8. The service applies to purchases from the showrooms and the website.